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Last revised:
08/11/2000

Frequently Asked Questions
PREMIO V94S (6309) FAQ / BIOS / Drivers

Which section do you wish to go to?

PREMIO Apollo TV94S
Specifications
Updated AMI BIOS and History
System Board Diagram/Jumper Settings
Diagnostic LEDs
Processor Settings
Drivers / Software / Manual
BIOS Questions
Hardware Questions
Operating System Specific Questions

Specifications

Processor / Chipset
  • Intel Pentium III FC-PGA 550E, 600E, 650, 667, 700, 733, 800, 850, 866, 933, 1,000MHz
  • VIA 694X (Apollo Pro 133A) chipset
  • Socket 370 with 100/133MHz front side bus support

    Memory

  • Three DIMM 3.3V, unbuffered SDRAM slots
  • Maximum of 1.5GB (three registered 512MB)
  • Supports ECC or Non-ECC SDRAM
  • Supports PC100/133 SDRAM

    Slots

  • Five PCI (32 bit/33MHz) 2.1 busmastering slots
  • One ISA slots
  • One shared ISA/PCI slot
  • One AGP 2X/4X slot
  • One AMR slot

    Onboard Connectors/Devices

  • One floppy disk drive
  • Two ATA-66 IDE/ATAPI channel
  • One infra-red header
  • VIA AC97 16 bit audio
  • Back I/O Connectors
  • Two USB 12Mbps ports
  • One PS/2 mouse
  • One PS/2 keyboard
  • One SPP/ECP/EPP LPT/parallel port
  • Two COM/serial ports (DB9)
  • One joystick/MIDI port
  • One speakers/line out
  • One line in
  • One microphone

    Certifications

  • Novell YES
  • ISO 9002 certified

    Dimension

  • ATX form factor
  • 30.5cm x 21.0cm

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • AMI flash BIOS w/ ACPI/APM/PnP

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    How do I enable or disable the onboard audio?

  • Go into the BIOS setup, and then to Integrated Peripherals.
  • Enable or disable the Onboard AC'97 audio option.
  • Click here for the audio drivers.

    How do I enable or disable the AMR modem slot?

  • Go into the BIOS setup, and then to Integrated Peripherals.
  • Enable or disable the Onboard MC'97 modem option.

    How do I enable ATA-66 IDE support?

  • You need an IDE HDD that is ATA-66 compliant.
  • In addition, make sure the IDE cable (40 pin, 80 conduct) you're using is also ATA-66 compliant.

    My HDD is not ATA-66, can I still use it?

  • Yes, the onboard IDE controller is downwardly compatible with PIO, DMA, or ATA-33 HDDs.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98/98SE or Windows 2000 comes with native USB drivers.

    What kind of DIMMs should I use?

  • The motherboard only accepts PC100/133, unbuffered, 3.3V SDRAM DIMM (ECC or non-ECC) ONLY!

    Do I need to use PC133 SDRAM DIMM?

  • Yes, if your processor is running with a 133MHz CPU host bus, then you must use PC133 rated SDRAM DIMM.

    Can I use just one DIMM?

  • Yes.

    What is the system's maximum memory capacity?

  • It is 1.5GB using three registered 512MB DIMMs.

    Does the system support ECC memory?

  • Yes. To enable ECC support, go into the BIOS.
  • Go to CHIPSET FEATURES SETUP, and change "DRAM Data Integrity Mode" to ECC.
  • Note, this option is only available if you've installed ECC DIMM.

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    Operating System Specific Questions

    I have an Unknown Device in Device Manager under Windows 9x or W2K.

  • If you do not have an AMR modem installed, then make sure the Onboard MC'97 modem option is DISABLED in the BIOS.

    I have an Unknown PCI Multimedia Device in Device Manager under Windows 9x or W2K.

  • Most likely this is caused by onboard VIA AC97 sound.
  • If you are using an add-on soundcard, then make sure the Onboard AC'97 audio option is DISABLED in the BIOS.
  • If wish to use the onboard audio, then make sure you have the drivers loaded.

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

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    AMI BIOS History

    Version 1.0 - released 06/30/2000

  • Initial release with Premio OEM embedded string

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    System Board Diagram/Picture and Jumper Settings

    System Board Diagram
    PREMIO V94S System Board Diagram
    System board diagram is not drawn to scale.

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    System Board Picture
    PREMIO V94S small picture
    Click on system board for a larger view.

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    Jumper Descriptions
    JumperFunction
    JPF1Front panel connector block (see below)
    CPUFANCPU Fan Connector
    SYSFANSystem Chassis Fan Connector
    JBAT1Clear CMOS/Password: 1-2: default; 2-3: Clear CMOS
    JRMS1Remote Power On/Off Switch
    J4Infra-red Module Connector
    JGS1Power Saving Switch Connector
    JGL1Power Saving LED Connector
    JWOL1Wake-Up on LAN Connector
    JMDM1Wake-Up on Modem Connector
    JFSH1BIOS Flash Lock: closed: locked OR open: unlocked
    JCDCD audio in
    JAUXAuxiliary audio
    JPHModem voice
    USB2Front panel USB connector

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    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS under Hardware Monitor Setup.

    To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the Hardware Monitor Setup. For most processors, the system will auto detect your processor type and speed and set itself accordingly.

    If you wish, you can manually set the CPU Host Clock (MHz) and CPU Ratio Selection; please refer to the table below.

    If you set the CPU Host Clock (MHz) or CPU Ratio Selection too high, then you must clear the CMOS first, so you can get back into the BIOS.

    Processor CPU Host Clock (MHz) CPU Ratio Selection
    Intel Pentium III/500E 100 5.0x
    Intel Pentium III/550E 100 5.5x
    Intel Pentium III/600E 100 6.0x
    Intel Pentium III/650 100 6.5x
    Intel Pentium III/700 100 7.0x
    Intel Pentium III/750 100 7.5x
    Intel Pentium III/800 100 8.0x
    Intel Pentium III/850 100 Autodetect by BIOS
    Intel Pentium III/533 133 4.0x
    Intel Pentium III/600EB 133 4.5x
    Intel Pentium III/667 133 5.0x
    Intel Pentium III/733 133 5.5x
    Intel Pentium III/800B 133 6.0x
    Intel Pentium III/866 133 6.5x
    Intel Pentium III/933 133 7.0x
    Intel Pentium III/1,000 133 7.5x

    Note that the E designation means it is a "Coppermine" CPU, while the B designation means the CPU host clock is 133MHz. Also, if the CPU Host Clock (MHz) is set to 133MHz then PC133 SDRAM DIMM is required.

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    Front Panel Connector Block (JFP1)
    PREMIO CS1 Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

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    Back I/O Connectors
    Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not work properly. It's highly recommended that you use powered speakers for the onboard sound.

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    Diagnostic LEDs (D-LED)
    The row of diagnostic LED at the rear of the system board allows you to determine the cause of a problem. If the D-LED stops at a certain state, then refer to the table below for the probable cause and solution, if any. Note the LEDs are labeled 2, 3, 4, and 5, with LED 5 being the topmost one.

    D-LED Description Cause/Solution
    System power on; begin BIOS initialization Processor not setup correctly or damaged; possible bad onboard battery/Replace CPU and/or battery
    Chipset initialization Possible damaged chipset/Replace system board
    Memory detection test; testing onboard memory size Memory not installed correctly or bad memory module/Check or replace memory
    Decompressing BIOS for fast boot Possible damanged BIOS chip/Replace or reflash BIOS
    Initializing keyboard controller Bad keyboard or controller/Replace keyboard or system board
    Testing shadow RAM; read/write shadow RAM area N/A
    CPU initialization; display CPU type, bus type, etc. N/A
    Testing real time clock (RTC) Low onboard lithium battery/Replace battery
    Initializing video interface, detect CPU clock speed, initialize video adapter CPU speed not set correctly/Clear CMOS and reset CPU speed in BIOS
    BIOS sign on, display CPU speed N/A
    Testing base and extended memory Memory not installed correctly or bad memory module/Check or replace memory
    Assigning resource to ISA slots N/A
    Initializing IDE controller and HDD Possible bad IDE cable, HDD, or controller/Replace cable, HDD, or system board
    Initializing floppy controller Possible bad floppy cable, drive, or controller/Replace cable, drive, or system board
    Assigning IRQ to PCI devices N/A
    Operating system booting N/A

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    Drivers / Software / Manual
    Onboard VIA AC97 v1.08 audio for 9x/NT/W2K/DOS/Linux - 1.6MB
    VIA 4-in-1 Driver v4.20 for 9x/NT - 832K
    System Board Manual (PDF - requires Adobe Acrobat) - 626K
    Adobe Acrobat 4.0 Reader for 9x/NT/W2K - 5.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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