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Last revised:
11/23/1998

PREMIO Telesto FAQ
PREMIO Telesto (NetPC) FAQ / BIOS / Drivers

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BIOS Questions
Hardware Questions
Operating System Specific Questions
Award BIOS History
Drivers

BIOS Questions
Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I flash or upgrade my BIOS?

  • Updated BIOS are available on our FTP site.

    I'm running Windows 95 and plug & play doesn't seem to work.

  • Go into the BIOS's PC/PnP Configuration and enable the PnP OS option.

    How come the options I see in the BIOS doesn't always match the ones in the manual?

  • Because BIOS are updated constantly, the manual cannot always keep up with the changes.

    How do I clear the CMOS and/or BIOS password?

  • Move jumper ... to ...

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    Hardware Questions
    I've installed the proper DIMM, but I'm getting no video or scrambled display.

  • Make sure the DIMM is in DIMM socket 0 (closest to the edge of the board)!

    I have two USB ports in the back, how do I get them to work?

  • You can enable USB ports by loading the USB driver that's on the CD-ROM.

    Can I use just one DIMM?

  • Yes, the system board will work with just one DIMM present. The DIMM must be placed in DIMM socket 0 (closest to the end of the board).

    What kind of DIMMs should I use?

  • The PREMIO Telesto accepts 3.3V SDRAM DIMM, unbuffered.

    How do I get a plug and play card to work in DOS and/or Windows 3.11/WfW?

  • You need to run the ICU (ISA Configuration Utility) that shipped with the card.

    I have a PnP soundcard and PnP modem, but I'm getting conflicts.

  • It's recommended that you let the modem take COM2 (2F8h/IRQ3); see the question below.
  • And set the soundcard at 220h/IRQ5/DMA1, if possible.
  • Also, try adding the card in one at all time; put the soundcard in first, let 95 detect it, then add the modem.

    I have a plug and play modem, how do I setup it for COM2 in Windows 95?

  • Disable serial port 2 in the BIOS and remove the COM2 port, if present, in Windows 95's Device Manager.

    I get no video; how do I troubleshoot it?

  • Try reseating your video cards, memory, and CPU; or try swapping out the components.

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    Operating System Specific Questions
    Do you have a troubleshooting guide for Windows 98?

  • Yes, we do; please see PREMIO PC Windows 98 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 95?

  • Yes, we do; please see PREMIO PC Windows 95 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

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    Award BIOS History
    Version 2.0

  • Added: ACPI support for Windows 98.

    Version 1.4B5

  • Fixed: Onboard Intel network adapter does not work in Windows 98 after system is powered off.

    Version 1.2

  • Initial release.

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    Drivers

  • Onboard SiS 5597 video [Windows 9x 7.1MB] [NT 225K]
  • Onboard ESS 1869 sound [Windows 95/NT 332K]
  • Onboard Intel 10/100Mbps network [All Operating Systems 861K]

    Extract all drivers with the -D switch! For example, type "filename.exe -D" at the DOS prompt to extract the driver properly.

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