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Last revised:
06/15/2000

Frequently Asked Questions
PREMIO 440B/BX3/BX Pro (6163) FAQ / BIOS / Drivers

Which section do you wish to go to? PREMIO Apollo BX3

Specifications
BIOS Questions
Hardware Questions
Operating System Specific Questions
Updated Award BIOS and History
System Board Diagram/Jumper Settings
Drivers / Software / Manual

Specifications

Processor / Chipset
  • Slot 1 with 66/100MHz front side bus (FSB) support
  • Intel Pentium III "Katmai" (100MHz FSB) 350, 400, 450, 500, 550, 600MHz
  • Intel Pentium III "Coppermine" (100MHz FSB) 500E, 550E, 600E, 650, 700, 750, 800, 850MHz
  • Intel 440BX chipset

    Memory

  • Three SDRAM DIMM slots
  • Maximum of 768MB (three registered 256MB)
  • ECC or non-ECC SDRAM
  • Unbuffered, 3.3V SDRAM DIMM

    Slots

  • Five PCI 2.1 busmastering slots
  • Two ISA slots
  • One shared ISA/PCI slot
  • One AGP 2X slot
    		• I/O Ports
  • Two USB ports
  • One ECP/EPP LPT/parallel port
  • Two COM/serial ports (DB9)
  • One IrDA connector for SIR
  • Two UltraDMA/33 IDE/ATAPI channels
  • One FDD connector (1Mbps)
  • PS/2 keyboard and mouse connectors

    Certifications

  • NSTL Year 2000 compliant
  • Novell YES Tested and Approved
  • ISO 9002 certified

    Dimension

  • ATX form factor
  • 30.0cm(L)x23.0cm(W)x4 layers PCB

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • Award flash BIOS w/ ACPI/APM/PnP
  • Able to boot from IDE CD-ROM
  • LS/120 SuperDisk bootable

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    My NUMLOCK LED on my keyboard stays on, even after I have powered the system off.

  • Check the JKBV jumper and make sure it's set to 2-3.
  • Click here to see the system board diagram. The JKBV jumper is located next to the ATX power supply connector.

    I have a Creative Labs Soundblaster Live! soundcard, and I'm getting a blue screen error when I'm using a Pentium III/600E or higher processor; slower Pentium III processors work fine.

  • Try updating the Soundblaster Live! driver with this update (5.6MB).

    I've received a small black wire with the system board. What is that for?

  • The wire is actually a temperature probe for your AGP video card; refer to the user's manual for more details.

    I've just changed my processor and now I get no video when I turn on the system.

  • Power off the system. Hold down the F10 key and power up the system.

    I've my CPU speed too high in the BIOS and now I get no video.

  • Power off the system. Hold down the F10 key and power up the system.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98 or Windows 20000 comes with native USB drivers.
  • Windows 95 (version 950B/950C only!) can enable the USB ports by getting the Microsoft USB driver and Intel USB INF update.

    Can I use just one DIMM?

  • Yes, the system board will work with just one DIMM present.

    What is the BX3's maximum memory capacity?

  • It's 768MB if you use three registered 256MB DIMMs.

    What kind of DIMMs should I use?

  • The motherboard only accepts PC66 or PC100, unbuffered, 3.3V SDRAM DIMM ONLY!

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    Operating System Specific Questions

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

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    Award BIOS History

    Version 2.9 - released 06/15/2000

  • Fixed: IDE tape backup devices appear as CD-ROM devices in the BIOS
  • Added: Premio OEM embedded string

    Version 2.8 - released 04/28/2000

  • Added: Support for Intel Pentium III/850MHz or higher processor

    Version 2.7 - released 03/03/2000

  • Fixed: Intel Pentium III Coppermine @ 100MHz FSB being displayed as xxxEB MHz
  • Added: Support for Intel Celeron FC-PGA processors

    Version 2.6 - released 01/21/2000

  • Fixed: RTC failure when running diagnostic programs such as AMI Diag, Troubleshooter, QAFE, etc

    Version 2.5 - released 12/23/1999

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    System Board Diagram/Picture and Jumper Settings

    System Board Diagram
    PREMIO BX3 System Board Diagram
    System board diagram is not drawn to scale.

    System Board Picture
    PREMIO BX3 small picture
    Click on system board for a larger view.

    Jumper Descriptions
    JumperFunction
    JPFFront panel connector block (see below)
    SW2CPU Bus Frequency Selector: Closed: default or open: Force 100MHz FSB
    CPUFANCPU Fan Connector
    PSFANPower Supply Fan Connector
    SYSFANSystem Chassis Fan Connector
    JBAT1Clear CMOS/Password: 1-2: default; 2-3: Clear CMOS
    JRMS1Remote Power On/Off Switch
    IRInfra-red Module Connector
    JGS1Power Saving Switch Connector
    JWOL1Wake-Up on LAN Connector
    JMDM1Wake-Up on Modem Connector
    JCASE (optional)Chassis Intrusion Switch Connector
    JT3 (optional)TOP Tech II Connector
    JSOR1 (optional)CPU Temperature Sensor Connector
    JKBVKeyboard Power: 2-3: default or 1-2: 5V Standby

    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS.

    To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the CPU Plug & Play II setting. You should set Adjust CPU Voltage to AUTO and CPU Speed to MANUAL.

    Two options control the actual CPU speed: CPU Ratio and CPU/PCI Frequency. Consult the table below for the correct settings. If you accidentally set your CPU speed too high, then power off, hold down the F10 key, and power on again. This will reset the CPU speed to the default setting.

    Since the BX3 is based on the Intel 440BX AGPset, it will only support front side bus (FSB) speeds of 66MHz and 100MHz. If you set the CPU/PCI Frequency to 100MHz or higher, then you are overclocking the CPU and the entire system!

    Processor CPU/PCI Frequency CPU Ratio
    Intel Pentium II/233 66/33MHz 3.5x
    Intel Pentium II/266 66/33MHz 4.0x
    Intel Pentium II/300 66/33MHz 4.5x
    Intel Pentium II/333 66/33MHz 5.0x
    Intel Pentium II/350 "Katmai" 100/33MHz 3.5x
    Intel Pentium II/400 "Katmai" 100/33MHz 4.0x
    Intel Pentium III/450 "Katmai" 100/33MHz 4.5x
    Intel Pentium III/500 "Katmai" 100/33MHz 5.0x
    Intel Pentium III/550 "Katmai" 100/33MHz 5.5x
    Intel Pentium III/600 "Katmai" 100/33MHz 6.0x
    Intel Pentium III/600E "Coppermine" 100/33MHz 6.0x
    Intel Pentium III/650 "Coppermine" 100/33MHz 6.5x
    Intel Pentium III/700 "Coppermine" 100/33MHz 7.0x
    Intel Pentium III/750 "Coppermine" 100/33MHz 7.5x
    Intel Pentium III/800 "Coppermine" 100/33MHz 8.0x

    Performance benchmarking results between the various processors can be seen here.

    Front Panel Connector Block (JFP)
    PREMIO CS1 Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

    Back I/O Connectors
    Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not work properly.

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    Drivers / Software / Manual

  • Intel 440BX INF (Device Manager) Update for Windows 9x - 590K
  • System Board Quick Guide (PDF - requires Adobe Acrobat) - 139K
  • System Board Manual (PDF - requires Adobe Acrobat) - 805K
  • Adobe Acrobat 4.0 Reader for 9x/NT - 5.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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