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Last revised:
07/21/2000

Frequently Asked Questions
PREMIO V93T (6199VA) FAQ / BIOS / Drivers

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PREMIO Apollo TV93T
Specifications
Updated Award BIOS and History
System Board Diagram/Jumper Settings
Diagnostic LEDs
Processor Settings
Drivers / Software / Manual
BIOS Questions
Hardware Questions
Operating System Specific Questions

Specifications

Processor / Chipset
  • Intel Pentium II 350, 400, 450MHz
  • Intel Pentium III 450, 500, 550, 600, 650, 667, 700, 733, 750, 800, 850, 866, 933MHz
  • VIA 693X (Apollo Pro 133) chipset
  • Slot 1 with 100/133MHz front side bus

    Memory

  • Three 3.3V, unbuffered SDRAM DIMM slots
  • Maximum of 1.5GB (three registered 512MB)
  • Supports ECC or Non-ECC SRAM
  • Supports PC100/133 SDRAM

    Slots

  • Five PCI (32 bit/33MHz) 2.1 busmastering slots
  • Two ISA slots
  • One shared ISA/PCI slot
  • One AGP 2X slot
    		• I/O Ports
  • Two USB 12Mbps ports
  • One SPP/ECP/EPP LPT/parallel port
  • Two COM/serial ports (DB9)
  • One motherboard IrDA pin-out
  • Two UltraDMA/66 IDE/ATAPI channels
  • One Floppy disk drive
  • PS/2 keyboard and mouse connectors

    Certifications

  • ISO 9002 certified

    Dimension

  • ATX form factor
  • 30.5cm x 21.0cm

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • Award flash BIOS w/ ACPI/APM/PnP

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    How do I enable the UltraDMA/66 IDE support?

  • You need an IDE HDD that is UltraDMA/66 compliant.
  • In addition, make sure the IDE cable (40 pin, 80 conduct) you're using is also UltraDMA/66 compliant.

    My HDD is not UltraDMA/66, can I still use it?

  • Yes, the onboard IDE controller is downwardly compatible with PIO, DMA, or UltraDMA/33 HDDs.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98 or Windows 2000 comes with native USB drivers.

    What kind of DIMMs should I use?

  • The motherboard only accepts PC66/100/133, unbuffered, 3.3V SDRAM DIMM ONLY!

    Do I need to use PC133 SDRAM DIMM?

  • Yes, if your processor is running with a 133MHz CPU host bus, then you must use PC133 rated SDRAM DIMM.

    Can I use just one DIMM?

  • Yes.

    What is the system's maximum memory capacity?

  • It is 1.5GB using three registered 512MB DIMMs.

    Does the system support ECC memory?

  • Yes. To enable ECC support, go into the BIOS.
  • Go to CHIPSET FEATURES SETUP, and change "DRAM Data Integrity Mode" to ECC.
  • Note, this option is only available if you've installed ECC DIMM.

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    Operating System Specific Questions

    I have an Unknown Device in Device Manager under Windows 9x.

  • ...

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

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    Award BIOS History

    Version 1.1B4 - beta release 07/21/2000

  • Fixed: No video with some Viking or Kingston PC133 DIMM when SDRAM Cycle Length is set to "2" in the BIOS

    Version 1.1B2 - beta release 06/23/2000

  • Fixed: W2K installation hangs when using 3Com 3C905B/3C905C NIC and Creative Labs CT4810 or SB Live! soundcards

    Version 1.1B1 - beta release 06/21/2000

  • Fixed: W2K ACPI error during installation with Adaptec PCI SCSI controller in PCI slot 5
  • Added: Premio OEM embedded string

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    System Board Diagram/Picture and Jumper Settings

    System Board Diagram
    PREMIO V93T System Board Diagram
    System board diagram is not drawn to scale.

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    System Board Picture
    PREMIO V93T small picture
    Click on system board for a larger view.

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    Jumper Descriptions
    JumperFunction
    JPFFront panel connector block (see below)
    SW2Reserved - always closed
    SW3Reserved - always closed
    CPUFANCPU Fan Connector
    PSFANPower Supply Fan Connector
    SYSFANSystem Chassis Fan Connector
    JBAT1Clear CMOS/Password: 1-2: default; 2-3: Clear CMOS
    JRMS1Remote Power On/Off Switch
    IRInfra-red Module Connector
    JGS1Power Saving Switch Connector
    JWOL1Wake-Up on LAN Connector
    JMDM1Wake-Up on Modem Connector
    JCASE (optional)Chassis Intrusion Switch Connector
    JT3 (optional)TOP Tech II Connector
    JSOR1 (optional)CPU Temperature Sensor Connector
    JKBVKeyboard Power: 2-3: default or 1-2: 5V Standby

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    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS under CPU Plug & Play III.

    To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the CPU Plug & Play III setup. Two options control the actual speed of the CPU: CPU Ratio and CPU Frequency. But for most processors, you can simply set CPU Speed setting to the speed of your CPU. If your CPU speed is not listed, then set CPU Speed to manual and follow the table below.

    If you set the CPU Ratio or CPU Frequency too high, then you must clear the CMOS first, so you can get back into the BIOS.

    Processor CPU Frequency CPU Ratio
    Intel Pentium II/350 100/33MHz (On) 3.5x
    Intel Pentium II/400 100/33MHz (On) 4.0x
    Intel Pentium III/450 100/33MHz (On) 4.5x
    Intel Pentium III/500 100/33MHz (On) 5.0x
    Intel Pentium III/550 100/33MHz (On) 5.5x
    Intel Pentium III/600 100/33MHz (On) 6.0x
    Intel Pentium III/600B 133/33MHz (On) 4.5x
    Intel Pentium III/500E 100/33MHz (On) 5.0x
    Intel Pentium III/550E 100/33MHz (On) 5.5x
    Intel Pentium III/600E 100/33MHz (On) 6.0x
    Intel Pentium III/650 100/33MHz (On) 6.5x
    Intel Pentium III/700 100/33MHz (On) 7.0x
    Intel Pentium III/750 100/33MHz (On) 7.5x
    Intel Pentium III/800 100/33MHz (On) 8.0x
    Intel Pentium III/533 133/33MHz (On) 4.0x
    Intel Pentium III/600EB 133/33MHz (On) 4.5x
    Intel Pentium III/667 133/33MHz (On) 5.0x
    Intel Pentium III/733 133/33MHz (On) 5.5x
    Intel Pentium III/800B 133/33MHz (On) 6.0x
    Intel Pentium III/866 133/33MHz (On) 6.5x
    Intel Pentium III/933 133/33MHz (On) 7.0x

    Note that the E designation means it is a "Coppermine" CPU, while the B designation means the CPU host bus is 133MHz. Also, if the CPU Frequency is set to 133/33MHz then PC133 SDRAM DIMM is required.

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    Front Panel Connector Block (JFP)
    PREMIO CS1 Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

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    Back I/O Connectors
    Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not function.

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    Diagnostic LEDs (D-LED)
    The row of diagnostic LED at the rear of the system board allows you to determine the cause of a problem if you get no video. If the D-LED stops at a certain state, refer to the table below for the probable cause and solution, if any.

    Diagnostic LED Description Cause/Solution
    System power on; begin BIOS initialization Processor not setup correctly or damaged; possible bad onboard battery/Replace CPU and/or battery
    Chipset initialization Possible damaged chipset/Replace system board
    Memory detection test; testing onboard memory size Memory not installed correctly or bad memory module/Check or replace memory
    Decompressing BIOS for fast boot Possible damanged BIOS chip/Replace or reflash BIOS
    Initializing keyboard controller Bad keyboard or controller/Replace keyboard or system board
    Testing shadow RAM; read/write shadow RAM area N/A
    CPU initialization; display CPU type, bus type, etc. N/A
    Testing real time clock (RTC) Low onboard lithium battery/Replace battery
    Initializing video interface, detect CPU clock speed, initialize video adapter CPU speed not set correctly/Clear CMOS and reset CPU speed in BIOS
    BIOS sign on, display CPU speed N/A
    Testing base and extended memory Memory not installed correctly or bad memory module/Check or replace memory
    Assigning resource to ISA slots N/A
    Initializing IDE controller and HDD Possible bad IDE cable, HDD, or controller/Replace cable, HDD, or system board
    Initializing floppy controller Possible bad floppy cable, drive, or controller/Replace cable, drive, or system board
    Assigning IRQ to PCI devices N/A
    Operating system booting N/A

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    Drivers / Software / Manual

  • VIA 4-in-1 Driver v4.17 for 9x/NT - 832K
  • VIA INF Update for 9x/W2K - 591
  • System Board Manual (PDF - requires Adobe Acrobat) - 683K
  • Adobe Acrobat 4.0 Reader for 9x/NT/W2K - 5.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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