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Last revised:
06/30/2000

Frequently Asked Questions
PREMIO Calypso (6209P) FAQ / BIOS / Drivers

Which section do you wish to go to?

PREMIO Calypso
Specifications
Processor Settings
BIOS Questions
Hardware Questions
Operating System Specific Questions
Updated Award BIOS and History
Jumper Settings and System Diagram
Front / Rear Connectors
Diagnostics LED (D-LED)
Drivers / Software / Manual

Specifications

Processor / Chipset
  • Socket 370 (PPGA/FC-PGA) supporting 66/100/133MHz front side bus
  • Intel Celeron 366, 400, 433, 466, 500, 533, 566MHz or higher
  • Intel Pentium III 500, 533, 550, 600, 667, 650, 700, 733, 750, 800, 866, or 933MHz
  • Intel 810E chipset

    Memory

  • Two DIMM sockets
  • Requires 3.3V, unbuffered PC100 DIMM
  • Maximum of 512MB

    Slots

  • Two PCI 2.1 busmastering slots
  • One AMR (audio/modem riser) slot
  • One PTI (panel link) slot

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • Award flash BIOS w/ ACPI/APM/PnP
  • Able to boot from IDE CD-ROM

    Dimension

  • LPX form factor
  • 11.8 (W) x 12.6 (D) x 3.0 (H) inches
  • Integrated Devices
  • Intel Direct AGP video
  • ADI SoundMAX 16 bit audio
  • Intel 82559 10/100Mbps network

    Rear Ports

  • One SPP/ECP/EPP LPT/parallel port
  • One joystick/MIDI port
  • One COM/serial port DB9 connector
  • One PS/2 keyboard
  • One PS/S mouse
  • One RJ-45 network connector
  • One VGA connector
  • One speaker connector
  • One optional DFP or TV-out connector
  • One optional AMR modem with RJ-11 phone and line-in

    Front Ports

  • Two USB ports (12Mbps)
  • One infra-red port
  • One line-in connector
  • One headset connector
  • One microphone connector

    Certifications

  • NSTL Year 2000 compliant
  • Novell YES Tested and Approved
  • ISO 9002 certified

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    I've just changed my processor and now I get no video when I turn on the system.

  • You need to set the CPU speed back to its default setting first.
  • You can do this by clearing the CMOS as follows:
  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.
  • Then go into the BIOS setup and set it for the correct CPU speed.

    How do I install the AMR soft modem?

  • Go into the BIOS and select the Peripheral Setup menu.
  • Make sure the Onboard AC'97 modem option is set to enabled.
  • Then follow the AMR manufacturer's instructions to install the driver.

    How do I disable the onboard video?

  • Go into the BIOS and select Advanced Chipset Features.
  • Set On-Chip Video to disabled.
  • If you are adding a PCI video card, then go into Integrated Peripherals.
  • Set Init Display First to PCI slot.

    How do I disable the onboard audio?

  • Set JMDM2 to 1-2. Refer to the system board diagram for the location of JMDM2.

    How do I disable the onboard network adapter?

  • Set JLAN1 to 2-3. Refer to the system board diagram for the location of JLAN1.

    How do I enable the UltraDMA/66 IDE support?

  • You need an IDE HDD that is UltraDMA/66 compliant.
  • In addition, make sure the IDE cable (40 pin, 80 conduct) you're using is also UltraDMA/66 compliant.

    My HDD is not UltraDMA/66, can I still use it?

  • Yes, the onboard IDE controller is downwardly compatible with PIO, DMA, or UltraDMA/33 HDDs.

    How come it seems like I'm missing 1MB of memory during the memory count screen?

  • The Calypso always allocate 1MB of system memory for the onboard video adapter.

    Can I upgrade or downgrade the onboard 4MB display cache memory?

  • No, the Calypso's display cache is fixed at 4MB.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98 or Windows 2000 comes with native USB drivers.
  • Windows 95 (version 950B/950C only!) can enable the USB ports by getting the Microsoft USB driver and Intel USB INF update.

    Can I use just one DIMM?

  • Yes, the system board will work with just one DIMM present.

    What is the system's maximum memory capacity?

  • It is 512MB using two 256MB DIMMs.

    What kind of DIMMs should I use?

  • The system only accepts PC100, unbuffered, 3.3V SDRAM DIMM ONLY!

    Can I use PC133 SDRAM DIMM?

  • Yes, but the system will still only run at 100MHz for the memory bus.

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    Operating System Specific Questions

    I have an Unknown Device in Device Manager under Windows 9x.

  • You need to run the Intel 810E INF Update 590K.

    I have a PCI Card device showing up in Device Manager under Windows 9x.

  • To correct this, go into the BIOS setting / Integrated Peripherals and disable the AC97 Modem setting.

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

    I am using Windows NT 4.0 and only have 32MB of memory. I can't install the video driver.

  • Due to the shared system/video memory design of the Intel 810E chipset, NT 4.0 requires more than 32MB of RAM before you can install the video driver; otherwise, you can only use 640x480x16 colors (standard VGA).

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    Award BIOS History

    1.1B2 - beta release 06/30/2000

  • Fixed: Celeron/667 being displayed as 666 in BIOS.
  • Added: Premio OEM string embedded.

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    Jumper Settings & System Board Diagram

    System Board Diagram
    Calypso System Board Diagram
    The system board diagram is not drawn to scale. See
    table below for jumper description.

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    Jumper Description
    JumperFunction
    CPUFANCPU fan connector
    SYSFANSystem fan connector
    JBAT1Clear CMOS: 1-2: default; 2-3: clear CMOS/password
    JRMS1Power on/off connector
    JTAD1Modem in
    JAUX1Aux line in
    JCD1CD audio in
    JLAN1Onboard network card: 1-2: default; 2-3: disabled
    JMDM2Onboard audio: 2-3: default; 1-2: disabled

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    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS. To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the Frequency/Voltage Control setup. Two options control the actual speed of the CPU: CPU Host/SDRAM Clock and CPU Clock Ratio.

    In most cases, you can set the CPU Host/SDRAM Clock to DEFAULT and the CPU Clock Ratio to AUTO. The BIOS will autodetect the processor speed and set it accordingly.

    If you are setting it manually, then you can follow the table below. Always make sure the SDRAM Clock is set to 100MHz, regardless of which CPU you are using. This is because the Intel 810E chipset only supports PC100 SDRAM.

    If you accidentally set the CPU speed too high, or are changing CPU, then you may get no video during power on. If this happens, then you need to clear the CMOS. This will set the CPU speed back to the lowest setting. Then you can go into the BIOS and set the CPU Host/SDRAM Clock and CPU Clock Ratio accordingly.

    Processor CPU Host/SDRAM Clock CPU Clock Ratio
    Intel Celeron/366 66/100MHz 5.5x
    Intel Celeron/400 66/100MHz 6.0x
    Intel Celeron/433 66/100MHz 6.5x
    Intel Celeron/466 66/100MHz 7.0x
    Intel Celeron/500 66/100MHz 7.5x
    Intel Celeron/533 66/100MHz 8.0x
    Intel Celeron/566 * 66/100MHz 8.5x
    Intel Celeron/600 * 66/100MHz 9.0x
    Intel Pentium III/500 100/100MHz 5.0x
    Intel Pentium III/550 100/100MHz 5.5x
    Intel Pentium III/600 100/100MHz 6.0x
    Intel Pentium III/650 100/100MHz 6.5x
    Intel Pentium III/700 100/100MHz 7.0x
    Intel Pentium III/750 100/100MHz 7.5x
    Intel Pentium III/800 100/100MHz 8.0x
    Intel Pentium III/533 133/100MHz 4.0x
    Intel Pentium III/600B 133/100MHz 4.5x
    Intel Pentium III/667 133/100MHz 5.0x
    Intel Pentium III/733 133/100MHz 5.5x
    Intel Pentium III/800B 133/100MHz 6.0x
    Intel Pentium III/866 133/100MHz 6.5x
    Intel Pentium III/933 133/100MHz 7.0x

    * For the Intel Celeron FC-PGA 566MHz and higher, the BIOS will autodetect the correct CPU Clock Ratio and set it accordingly. The CPU Clock Ratio maxes out at 8.0x.

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    Front and Rear Connectors

    Front Connectors Rear Connectors

    Diagrams are not drawn to scale.

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    Diagnostic LED (D-LED)
    The row of diagnostic LED at the rear allows you to determine the cause of a problem if you get no video. If the D-LED stops at a certain state, refer to the table below for the probable cause and solution, if any.

    Diagnostic LED Description Cause/Solution
    System power on; begin BIOS initialization Processor not setup correctly or damaged; possible bad onboard battery/Replace CPU and/or battery
    Chipset initialization Possible damaged chipset/Replace system board
    Memory detection test; testing onboard memory size Memory not installed correctly or bad memory module/Check or replace memory
    Decompressing BIOS for fast boot Possible damanged BIOS chip/Replace or reflash BIOS
    Initializing keyboard controller Bad keyboard or controller/Replace keyboard or system board
    Testing VGA BIOS, display VGA power up screen Bad onboard video/Replace system board
    CPU initialization; display CPU type, bus type, etc. N/A
    Testing real time clock (RTC) Low onboard lithium battery/Replace battery
    Initializing video interface, detect CPU clock speed, initialize video adapter CPU speed not set correctly/Clear CMOS and reset CPU speed in BIOS
    BIOS sign on, display CPU speed N/A
    Testing base and extended memory Memory not installed correctly or bad memory module/Check or replace memory
    Assigning resource to ISA slots N/A
    Initializing IDE controller and HDD Possible bad IDE cable, HDD, or controller/Replace cable, HDD, or system board
    Initializing floppy controller Possible bad floppy cable, drive, or controller/Replace cable, drive, or system board
    Boot attempt N/A
    Operating system booting N/A

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    Drivers / Software / Manual

  • Intel Direct AGP [9x PV3.2 3.2MB] [NT PV3.2 7.2MB] [W2K - default Microsoft]
  • Intel 10/100Mbps network adapter [All Operating Systems 936K]
  • ADI SoundMAX audio [9x 3.2MB] [NT 3.4MB] [W2K - default Microsoft]

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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