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Last revised:
05/31/2000

Frequently Asked Questions
PREMIO CS3 (6183E) FAQ / BIOS / Drivers

Which section do you wish to go to?

PREMIO Apollo II CS3
Specifications
BIOS Questions
Hardware Questions
Operating System Specific Questions
Updated AMI BIOS and History
System Board Diagram/Jumper Settings
Processor Settings
Drivers / Software / Manual

Specifications

Processor / Chipset
  • Intel Pentium II (100MHz FSB) 350, 400, 450MHz
  • Intel Pentium III "Katmai" (100MHz FSB) 450, 500, 550, 600MHz
  • Intel Pentium III "Coppermine" (100MHz FSB) 600E, 650, 700, 750, 800MHz
  • Intel Pentium III "Coppermine" (133MHz FSB) 600EB, 667, 733, 800BMHz
  • Intel 810E chipset

    Memory

  • Two DIMM sockets
  • Maximum of 512MB (two registered 256MB)

    Slots

  • Three PCI 2.1 busmastering slots
  • One AMR (audio modem riser) slot
  • One PTI (PanelLink TV-Out Interface) slot

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • Award flash BIOS w/ ACPI/APM/PnP
    		• Integrated Devices
  • Intel Direct AGP (4MB display cache)
  • ADI SoundMAX audio

    I/O Ports

  • Two USB ports
  • One ECP/EPP LPT/parallel port
  • Two COM/serial ports (DB9)
  • One IrDA connector for SIR
  • Two UltraDMA/66 IDE/ATAPI channels
  • One FDD connector (1Mbps)
  • PS/2 keyboard and mouse connectors

    Certifications

  • NSTL Year 2000 compliant
  • Novell YES Tested and Approved
  • ISO 9002 certified

    Dimension

  • Micro ATX form factor
  • 24.4cm(L)x19cm(W)x4 layers PCB

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    I've just changed my processor and now I get no video when I turn on the system.

  • You need to set the CPU speed back to its default setting first.
  • You can do this by clearing the CMOS as follows:
  • Power off your system, move JBAT1 (see system board diagram) to 2-3 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 1-2 and power up your system.
  • Then go into the BIOS setup and set it for the correct CPU speed.

    How do I install the AMR soft modem?

  • Go into the BIOS and select the Peripheral Setup menu.
  • Make sure the Onboard AC'97 modem option is set to enabled.
  • Then follow the AMR manufacturer's instructions to install the driver.

    How do I disable the onboard audio?

  • Set JP4 to 2-3. Refer to the system board diagram for the location of JP4.

    How do I enable the UltraDMA/66 IDE support?

  • You need an IDE HDD that is UltraDMA/66 compliant.
  • In addition, make sure the IDE cable (40 pin, 80 conduct) you're using is also UltraDMA/66 compliant.

    My HDD is not UltraDMA/66, can I still use it?

  • Yes, the onboard IDE controller is downwardly compatible with PIO, DMA, or UltraDMA/33 HDDs.

    How come it seems like I'm missing 1MB of memory during the memory count screen?

  • The chipset always allocate 1MB of system memory for the onboard video adapter.

    Can I upgrade or downgrade the onboard 4MB display cache memory?

  • No, the display cache is fixed at 4MB.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98 or Windows 2000 comes with native USB drivers.
  • Windows 95 (version 950B/950C only!) can enable the USB ports by getting the Microsoft USB driver and Intel USB INF update.

    Can I use just one DIMM?

  • Yes, the system board will work with just one DIMM present.

    What is the system's maximum memory capacity?

  • It is 512MB using two registered 256MB DIMMs.

    What kind of DIMMs should I use?

  • The motherboard accepts PC100, unbuffered, 3.3V SDRAM DIMM ONLY!

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    Operating System Specific Questions

    I have an Unknown Device in Device Manager under Windows 9x.

  • You need to run the Intel 810E INF Update 590K.

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

    I am using Windows NT 4.0 and only have 32MB of memory. I can't install the video driver.

  • Due to the shared system/video memory design of the Intel 810E chipset, NT 4.0 requires more than 32MB of RAM before you can install the video driver; otherwise, you can only use 640x480x16 colors (standard VGA).

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    AMI BIOS History

    Version 1.8B2 - beta release 05/31/2000

  • Fixed Celeron/566 speed display

    Version 1.7 - released 05/24/2000

  • Added support Maxtor 40GB HDD
  • Added support Intel Celeron/600 CPU
  • Added support Windows 2000 ACPI mode

    Version 1.6 - released 02/03/2000

  • Fixed the problem wherein the system will hang in the next bootup when "SDRAM RAS# TO CAS# DELAY" is set to AUTO.

    Version 1.5 - released 01/07/2000

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    System Board Diagram/Picture and Jumper Settings

    System Board Diagram
    PREMIO CS3 System Board Diagram
    System board diagram is not drawn to scale.

    System Board Picture
    PREMIO CS3 small picture
    Click on system board for a larger view.

    Jumper Descriptions
    JumperFunction
    JFP1Front panel connector block (see below)
    JP4Onboard audio: 1-2 enabled; 2-3 disabled
    JP5CPU Bus Frequency Selector: open: default or closed: set 133FSB to 100FSB
    JP6Suspend to RAM (STR) Power: open: default
    J10Chassis intrusion connector
    J17USB front connector setting: 1-2/4-5: enabled or 2-3/5-6: disabled (default)
    J26Clear Keyboard Password: 1-2: default or 2-3: clear password
    J27USB Device Power: 1-2: Vcc (default) or 2-3 (5V standby)
    J28Front USB Connector Device Power: 1-2: Vcc (default) or 2-3 (5V standby)
    J29Front Audio Panel Header
    JGS1Power saving switch connector
    JBAT1Clear CMOS; 1-2: default; 2-3: clear CMOS/password
    JWOL1Wakeup on LAN connector
    JMDM1Wakeup on modem connector
    CD_INCD-ROM audio/music in
    AUX_INAuxiliary audio/music in
    MODEM_INModem in
    CPUFANCPU fan connector
    JKBV1Keyboard power: 2-3: default; 1-2: enable keyboard power function
    IRInfra-red (IrDA) module connector
    USB2USB Front Connector

    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS using the following CPU ratio selection (see the table below).

    To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the Hardware Monitor setup. Two options control the speed of the CPU: CPU Ratio Selection and CPU Host Clock (MHz). For most processors, you should set CPU Host Clock (MHz) to Auto; the BIOS will auto detect the CPU host clock as 100MHz or 133MHz. All you need to do is set the CPU Ratio Selection accordingly.

    If you are changing from a 133FSB CPU to a 100FSB CPU (or vice versa) and you get no video during power on, then clear the CMOS. This will set the CPU speed back to the lowest setting. Then you can go into the BIOS and set the CPU Ratio Selection accordingly.

    Processor CPU Host Clock (MHz) CPU Ratio Selection
    Intel Pentium II/350 100MHz 3.5x
    Intel Pentium II/400 100MHz 4.0x
    Intel Pentium III/450 100MHz 4.5x
    Intel Pentium III/500 100MHz 5.0x
    Intel Pentium III/550 100MHz 5.5x
    Intel Pentium III/600 100MHz 6.0x
    Intel Pentium III/600B 133MHz 4.5x
    Intel Pentium III/500E 100MHz 5.0x
    Intel Pentium III/550E 100MHz 5.5x
    Intel Pentium III/600E 100MHz 6.0x
    Intel Pentium III/650 100MHz 6.5x
    Intel Pentium III/700 100MHz 7.0x
    Intel Pentium III/750 100MHz 7.5x
    Intel Pentium III/800 100MHz 8.0x
    Intel Pentium III/533 133MHz 4.0x
    Intel Pentium III/600EB 133MHz 4.5x
    Intel Pentium III/667 133MHz 5.0x
    Intel Pentium III/733 133MHz 5.5x
    Intel Pentium III/800B 133MHz 6.0x

    Performance benchmarking results between the various processors can be seen here.

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    Front Panel Connector Block (JFP1)
    PREMIO CS1 Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

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    Back I/O Connectors
    PREMIO CS1 Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not work properly. It's highly recommended that you use powered speakers for the onboard sound.

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    Drivers / Software / Manual

  • Intel Direct AGP video [9x 3.9MB] [NT 7.0MB] [W2K 882K]
  • ADI SoundMAX audio [95 3.1MB] [98 3.1MB] [NT 3.5MB]
  • Intel 810E INF (Device Manager) Update for Windows 9x - 590K
  • System Board Manual (PDF - requires Adobe Acrobat) - 492K
  • Adobe Acrobat 4.0 Reader for 9x/NT - 5.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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