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Last revised:
08/11/2000

Frequently Asked Questions
Premio 815EA (6337) FAQ / BIOS / Drivers

Which section do you wish to go to?

PREMIO Apollo T815EA
Specifications
Updated AMI BIOS and History
System Board Diagram/Jumper Settings
Processor Settings
Drivers / Software / User's Manual
BIOS Questions
Hardware Questions
Operating System Specific Questions

Specifications

Processor / Chipset
  • Intel Pentium III FC-PGA 550E, 600E, 650, 667, 700, 733, 800, 850, 866, 933, 1,000, 1,066MHz
  • Intel 815E chipset
  • Socket 370 with 66/100/133MHz front side bus support

    Memory

  • Four DIMM 3.3V, unbuffered SDRAM slots
  • Maximum of 512MB
  • No ECC support
  • Supports PC100/133 SDRAM

    Slots

  • Six PCI (32 bit/33MHz) 2.1 busmastering slots
  • One AGP 2X/4X slot
  • One CNR slot

    Onboard Connectors/Devices

  • One floppy disk drive
  • Two ATA-100 IDE/ATAPI channel
  • One infra-red header
  • AC97 16 bit audio
    		• Back I/O Connectors
  • Two USB 12Mbps ports
  • One VGA connector
  • One PS/2 mouse
  • One PS/2 keyboard
  • One SPP/ECP/EPP LPT/parallel port
  • One COM/serial port (DB9)
  • One joystick/MIDI port
  • One speakers/line out
  • One line in
  • One microphone

    Certifications

  • ISO 9002 certified

    Dimension

  • ATX form factor
  • 30.5cm x 21.0cm

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • Award flash BIOS w/ ACPI/APM/PnP

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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system, move JBAT1 (see system board diagram) to 1-2 and leave it there for 2 or 3 seconds.
  • Move JBAT1 back to 2-3 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed the BIOS using the correct BIOS for your system board; flashing the wrong BIOS will render the board inoperable.

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    Hardware Questions

    How do I enable or disable the onboard video?

  • The onboard video is enabled by default.
  • Simply add an AGP video card and the onboard video will be disabled.

    Can I use the onboard video and an AGP video at the same time?

  • No, because both add-on AGP and onboard video goes through the same AGP bus.
  • And you can only have ONE AGP device active at the same time.

    How do I enable or disable the onboard audio?

  • Go into the BIOS setup, and then to Integrated Peripherals.
  • Enable or disable the Onboard AC97 audio option.
  • Click here for the audio drivers.

    How do I enable ATA-100 IDE support?

  • You need an IDE HDD that is ATA-100 compliant.
  • In addition, make sure the IDE cable (40 pin, 80 conduct) you're using is also ATA-100 compliant.

    My HDD is not ATA-100, can I still use it?

  • Yes, the onboard IDE controller is downwardly compatible with PIO, DMA, ATA-33, or ATA-66 HDDs.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98/98SE, Windows 2000, Windows ME comes with native USB drivers.

    What kind of DIMMs should I use?

  • The motherboard only accepts PC100/133, unbuffered, 3.3V SDRAM DIMM (non-ECC)!

    Do I need to use PC133 SDRAM DIMM?

  • Yes, if your processor is running with a 133MHz CPU host bus, then you must use PC133 rated SDRAM DIMM.

    Can I use just one DIMM?

  • Yes.

    What is the system's maximum memory capacity?

  • It is 512MB using four 128MB DIMM.

    Does the system support ECC memory?

  • Yes, you can use ECC memory with the motherboard. BUT THE 815E CHIPSET DOES NOT SUPPORT THE ECC FEATURE.
  • Bottom line: you're using the more expensive ECC memory as standard non-ECC memory on this platform.

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    Operating System Specific Questions

    I have an Unknown Device in Device Manager under Windows 9x, ME, or W2K.

  • You may need to install the Intel 815E Chipset INF update and the Security Driver.

    I have an Unknown PCI Multimedia Device in Device Manager under Windows 9x or W2K.

  • Most likely this is caused by onboard AC97 audio.
  • If you are using an add-on soundcard, then make sure the Onboard AC97 audio option is DISABLED in the BIOS.
  • If wish to use the onboard audio, then make sure you have the drivers loaded.

    Do you have a troubleshooting guide for Windows 98/98SE?

  • Yes, we do; please see PREMIO Windows 98/98SE Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 2000?

  • Yes, we do; please see PREMIO Windows 2000 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

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    Award BIOS History

    Version 1.0 - released 08/11/2000

  • Initial release with Premio OEM embedded string

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    System Board Diagram/Picture and Jumper Settings

    System Board Diagram
    Premio 815EA System Board Diagram
    System board diagram is not drawn to scale.

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    System Board Picture
    Premio 815EA sytem board

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    Jumper Descriptions
    JumperFunction
    SW1Reserved
    JPF1Front chassis panel connector block (see below)
    CPUFANCPU Fan Connector
    SYSFANSystem Chassis Fan Connector
    PSFANPower Supply Fan Connector
    JBAT1Clear CMOS/Password: 2-3: default; 1-2: Clear CMOS
    JGL1Power Saving LED Connector
    JWOL1Wake-Up on LAN Connector
    JMDM1Wake-Up on Modem Connector
    MDM_INModem In
    AUX_INAux In
    CD_INCD audio In
    J2Optional temperature probe
    LED2DIMM Power Indicator
    JVTT1CPU Termination Voltage
    JUSB1Front panel USB connector
    J7Front panel connector

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    Processor Settings
    There are no physical jumpers or DIP switches to set for the processor speed; it is set in the BIOS under Frequency/Voltage Control.

    To get into the BIOS, keep hitting the DELETE key during the memory count screen. Then go into the Frequency/Voltage Control. For most processors, the system will auto detect your processor type and speed and set itself accordingly.

    If you wish, you can manually set the Clock by Slight Adjust and CPU Clock Ratio; please refer to the table below.

    If you set the Clock by Slight Adjust or CPU Clock Ratio too high, then you must clear the CMOS first, so you can get back into the BIOS.

    Processor Clock by Slight Adjust CPU Clock Ratio
    Intel Pentium III/500E 100 5.0x
    Intel Pentium III/550E 100 5.5x
    Intel Pentium III/600E 100 6.0x
    Intel Pentium III/650 100 6.5x
    Intel Pentium III/700 100 7.0x
    Intel Pentium III/750 100 7.5x
    Intel Pentium III/800 100 8.0x
    Intel Pentium III/850 100 Autodetect by BIOS
    Intel Pentium III/533 133 4.0x
    Intel Pentium III/600EB 133 4.5x
    Intel Pentium III/667 133 5.0x
    Intel Pentium III/733 133 5.5x
    Intel Pentium III/800B 133 6.0x
    Intel Pentium III/866 133 6.5x
    Intel Pentium III/933 133 7.0x
    Intel Pentium III/1,000 133 7.5x
    Intel Pentium III/1,066 133 8.0x

    Note that the E designation means it is a "Coppermine" CPU, while the B designation means the CPU host clock is 133MHz. Also, if the CPU Host Clock (MHz) is set to 133MHz then PC133 SDRAM DIMM is required.

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    Front Chassis Panel Connector Block (JFP1)
    PREMIO CS1 Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

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    Back I/O Connectors
    Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not work properly. It's highly recommended that you use powered speakers for the onboard sound.

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    Drivers / Software / User's Manual
    Intel Direct AGP video [9x/ME 8.4MB] [NT 7.6MB] [W2K 7.6MB]
    Onboard AC97 audio for 9x/NT/W2K - 904K
    Onboard IDE Controller for 9x/ME/NT/W2K - 1.4MB
    Chipset INF Update for 9x/ME/NT/W2K - 5.1MB
    Security Driver for 9x/ME/NT/W2K - 1.9MB
    System Board Manual (PDF - requires Adobe Acrobat) - 422K
    Adobe Acrobat 4.0 Reader for 9x/NT/W2K - 5.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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