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Last revised:
07/08/1999

Frequently Asked Questions
PREMIO 5169 FAQ / BIOS / Drivers

Which section do you wish to go to?

Specifications
BIOS Questions
Hardware Questions
Operating System Specific Questions
BIOS History
Jumper Settings and System Board Diagram/Picture
Drivers & Software

Specifications

Processor / Chipset
  • Intel Pentium P54C 100-200
  • Intel Pentium P55C 166-233MMX
  • Cyrix 6x86 (M1) PR166-PR200
  • Cyrix 6x86MX (M2) PR200-PR266
  • AMD K5 PR100-PR166
  • AMD K6 166-300
  • AMD K6-2 300-400
  • ALi Aladdin V (M1541/1543) chipset

    Memory/L2 Cache

  • Three DIMM sockets
  • Maximum of 384MB
  • 512K pipelined burst L2 cache

    Slots

  • Four PCI 2.1 busmastering slots
  • Three ISA slots
  • One shared ISA/PCI slot
  • One AGP slot

    Dimension

  • Standard ATX form factor
  • 30.0cm(L)x18.6cm(W)x4 layers PCB
    		• I/O Ports
  • Two USB ports
  • Two COM/serial ports
  • Two UltraDMA/33 IDE/ATAPI channels
  • One FDD connector
  • One SPP/ECP/EPP parallel port
  • PS/2 keyboard and mouse connectors

    Certifications

  • ISO 9002 certified
  • NSTL Year 2000 compliant

    Features

  • Wakeup on LAN (WuLAN) support
  • Wakeup on modem ring support
  • AMI flash BIOS w/ ACPI/APM/PnP
  • Able to boot from IDE CD-ROM
  • LS/120 SuperDisk bootable


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    BIOS Questions

    How do I get into the BIOS setup?

  • Keep hitting the DELETE key during the system memory count.

    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    How do I update or flash my BIOS?

  • Updated BIOS are available on our FTP site.

    I'm running Windows 9x and plug & play doesn't seem to work.

  • Go into the BIOS's PCI/PnP Configuration and enable the PnP OS option.

    I need to allocate a specific IRQ (interrupt request) and/or DMA channel for an ISA card.

  • Go into the BIOS's PCI/PnP Configuration and set Resource Controlled By from Auto to Manual.
  • A list of IRQs and DMA channels will appear; set the required IRQ number from PCI/PnP to Legacy/ISA.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system and disconnect the power cord, and the ATX power supply connector to the motherboard.
  • Move JP10 to 3-4 and leave it there for 10 seconds.
  • Move JP10 back to 2-3 and power up your system.

    I have flashed my BIOS, but now I get no video!

  • Try clearing your CMOS (see above).
  • Make sure you've flashed it using the correct BIOS for your system board; flashing a wrong BIOS will render the board inoperable.

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    Hardware Questions

    I'm getting a yellow ! for the USB device in Windows 9x Device Manager.

  • Go into the BIOS and select "Auto Configuration With Optimal Settings."
  • To enable the USB ports in Windows 95, you have to load the OEMUSB driver and the ALi USB driver on the Super Package CD.

    I've turned the system on, but I'm getting no power (i.e., power supply fan does not spin).

  • Make sure the cable from the case's power switch is connected properly to the board's power on jumper; refer to the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all the power connectors to your HDD, FDD, CD-ROM, etc. then try powering the system up.
  • Try replacing the ATX power supply.

    I have two USB ports in the back, how do I enable them?

  • Windows NT 4.0 currently do not support USB.
  • Windows 98 comes with native USB drivers.
  • Windows 95: first, install the Microsoft OEMUSB driver, and then install the ALi USB drivers from the Super Package CD-ROM disc.

    Can I use just one DIMM?

  • Yes, the system board will work with one DIMM.

    What's the difference between regular SDRAM and PC100 SDRAM?

  • PC100 SDRAM is required for CPUs (such as the AMD K6-2/350) that runs at 100MHz front side bus speed.

    What is the 5169's maximum memory capacity?

  • 384MB: Using three 128MB SDRAM DIMMs.

    What kind of DIMMs should I use?

  • The 5169 motherboard only accepts unbuffered, tin leads, 3.3V SDRAM DIMM.

    I have a PnP soundcard and PnP modem, but I'm getting conflicts.

  • It's recommended that you let the modem take COM2 (2F8h/IRQ3); see the question below.
  • And set the soundcard at 220h/IRQ5/DMA1, if possible.
  • Also, try adding the card in one at all time; put the soundcard in first, let 95 detect it, then add the modem.

    I have a plug and play modem, how do I setup it for COM2 in Windows 9x?

  • Disable serial port 2 in the BIOS and remove the COM2 port, if present, in Windows 9x's Device Manager.
  • Also, make sure the Plug and Play option is enabled in the BIOS.

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    Operating System Specific Questions

    Do you have a troubleshooting guide for Windows 98?

  • Yes, we do; please see PREMIO PC Windows 98 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows 95?

  • Yes, we do; please see PREMIO PC Windows 95 Troubleshooting Guide.

    Do you have a troubleshooting guide for Windows NT 4.0?

  • Yes, we do; please see PREMIO Windows NT 4.0 Troubleshooting Guide.

    I'm running Windows 9x with a Mitsumi FX3400 CD-ROM, and sometimes the system hangs at the desktop, or when I open My Computer.

  • First, update your BIOS to version 2.6.
  • Download and install the ALi IDE UltraDMA v3.22 driver (682K) for Windows 9x.
  • Go to Device Manager / CD-ROM and double click on the Mitsumi FX3400 device and go to the Settings tab and uncheck the DMA box.
  • Restart your system to take effect.

    I'm running Windows 95 and an AMD K6-2/350 or faster; I get a Windows Protection Error or IOS error message at startup.

  • This is a known Windows 95 problem with the AMD K6-2/350 or faster CPU; this issue does not occur with Windows 98 or NT.
  • It is documented on Microsoft Support as article #Q192841.
  • Click here to download the software fix (278K).

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    AMI BIOS History

    Version 3.1 - released 06/10/1999

  • Added: ACPI support.

    Version 2.7 - released 03/22/1999

  • Added: Support AMD K6-3 CPU and AMD K6-2/450 CPU.
  • Added: Support Cyrix MII CPU.

    Version 2.6 - released 12/23/1998

  • Fixed: Compatibility issues with some CD-ROM drives
  • Fixed: SDRAM loading issue
  • Fixed: nVidia RivaTNT compatibility issue - for version 3.0 board only

    Version 2.5 - released 12/10/1998

  • Fixed: Problem with Diamond Speedstar video card
  • Fixed: Compatibility issues with some SDRAM DIMM

    Version 2.4 - released 10/26/1998

  • Fixed: Stability problems with AMD K6-2/350
  • Fixed: Compatibility issues with some AGP video card

    Version 2.3 - released 10/22/1998

  • Initial release.

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    Jumper Settings

    System Board Diagram (Version 2.1)
    5169 - System Board Diagram Version 2.1
    System board is not drawn to scale. The version of the board is stamped on the system board, between ISA slot 1 and 2.

    System Board Diagram (Version 3.0)
    5169 - System Board Diagram Version 3.0
    System board is not drawn to scale. The version of the board is stamped on the system board, between ISA slot 1 and 2.

    System Board Picture
    5169 small view
    Click on system board for a larger view.

    Jumper Descriptions
    JumperFunction
    S1CPU Setting
    S2CPU Voltage
    JV1Single or Dual Voltage CPU (only in 2.1 board)
    JFAN1CPU Fan
    JPFAN1Power Supply Fan
    JSFAN1Chassis Fan
    JFP1Front Panel Connectors
    JRMS1, JRMS2Power Switch Connector
    JP10Clear CMOS=2-3: default; 3-4: clear CMOS
    JP1Green Mode Switch
    JP12v3.0 board only - Keyboard Power
    JWOLv3.0 board only - Wake up on LAN
    JMODEMv3.0 board only - Wake up on modem

    Processor Settings

  • Version 2.1 Board
  • Version 3.0 Board

    Front Panel Connector Block (JFP1)
    Front Panel Connector Block
    For the keyboard lock jumper, putting a jumper on it will lock the keyboard; so it should be open by default. If the HDD LED, power LED, or speaker doesn't work, try reversing the connector.

    Back I/O Connectors
    Back I/O Connectors
    Don't mix up the PS/2 mouse and keyboard connector, otherwise your keyboard may not work properly.

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    Drivers & Software

  • IDE UltraDMA version 3.22 drivers [9x 666K] [NT 4.0 36K]
  • USB driver for Windows 95 (950B or 950C) 647K
  • AGP driver v1.4 for Windows 95/98 628K
  • Trend Micro PC-Cillin 98 v4.0 (antivirus) 4.3MB

    Always extract all files/drivers with the -D switch (extract with subdirectories)!

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