Disconnect all power connectors to your HDD, FDD, CD-ROM, etc. then
try to turn the system on.
I put in a single SIMM, but I get no video.
Check your manual; you need to populate the SIMM in pairs.
How do I get a plug and play card to work in DOS and/or Windows 3.11/WfW?
You need to run the ICU (ISA Configuration Utility) that shipped
with the card.
I have a PnP soundcard and PnP modem, but I'm getting conflicts.
It's recommended that you let the modem take COM2 (2F8h/IRQ3); see
the question below.
And set the soundcard at 220h/IRQ5/DMA1, if possible.
Also, try adding the card in one at all time; put the soundcard in
first, let 95 detect it, then add the modem.
I have a plug and play modem, how do I setup it for COM2 in Windows 95?
Disable serial port 2 in the BIOS and remove the COM2 port, if
present, in Windows 95's Device Manager.
I get no video; how do I troubleshoot it?
Try reseating your video cards, memory, and CPU; or try swapping
out the components.
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Operating System Specific Questions
Do you have a troubleshooting guide for Windows 95?
Yes, we do; please see PREMIO PC Windows 95 Troubleshooting Guide.
In Device Manager, how do I rid of the PCI Bridge and PCI USB entries under Other Device?
Please see our PREMIO PC Windows 95 Troubleshooting Guide.
I'm running DOS/Windows 3.11/WfW; how do I use plug and play cards?
You need to run the ICU (ISA Configuration Utility) that came with
the PnP cards.
I'm running Windows NT 3.51 and I've applied service pack 4, now I can't see my IDE CD-ROM drive.
If your CD-ROM is on the secondary IDE channel, make sure it's set
to master, not slave.
I'm using Novell Netware 3.x/4.x; how do I get Novell to mount IDE CD-ROM drives?
You need to get the HAM drivers.
I have more than 16MB of memory, but Netware only shows 16MB.
Consult your Netware manual; you may need to register your memory.
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Award BIOS History
Version W482C
Fixed system crash when installing/running NT with two (2) some 32MB 60ns EDO SIMM.
Version W481
Initial BIOS release.
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