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PREMIO FX Pro (211A) FAQ
PREMIO FX Pro (211A) FAQ and BIOS History

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  • BIOS Questions
  • Hardware Questions
  • Operating System Specific Questions
  • BIOS History

    BIOS Questions
    Do you have a BIOS history file that includes the problem(s) fixed for each revision of the BIOS?

  • Yes, click here for the file.

    I can't seem to write to my A: drive.

  • Be sure to disable boot sector protection in the BIOS.

    I keep getting a PCI serial bus device in Windows 95 that's using an IRQ.

  • That's the USB port; you can disable it in your BIOS under Integrated Peripherals.

    How do I clear the CMOS? How do I clear the BIOS password?

  • Power off your system; put a jumper on JRTC for 2 seconds; remove the jumper and power up the system.

    I flashed my BIOS, but now I get no video.

  • Try clearing your CMOS (see above).

    How come the options I see in the BIOS doesn't always match the ones in the manual?

  • Because BIOS are updated constantly, the manual cannot always keep up with the changes.

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    Hardware Questions
    I've turned the system on, but I'm getting no power (i.e., power supply fan does not even spin).

  • If your ATX power supply has an on/off button in the back, make sure it's turned on.
  • Make sure the wire from your power switch is connected properly to the motherboard; see the motherboard manual.
  • Try reseating the ATX power connector to the motherboard.
  • Disconnect all power connectors to your HDD, FDD, CD-ROM, etc. then try to turn the system on.

    I put in a single SIMM, but I get no video.

  • Check your manual; you need to populate the SIMM in pairs.

    How do I get a plug and play card to work in DOS and/or Windows 3.11/WfW?

  • You need to run the ICU (ISA Configuration Utility) that shipped with the card.

    I have a PnP soundcard and PnP modem, but I'm getting conflicts.

  • It's recommended that you let the modem take COM2 (2F8h/IRQ3); see the question below.
  • And set the soundcard at 220h/IRQ5/DMA1, if possible.
  • Also, try adding the card in one at all time; put the soundcard in first, let 95 detect it, then add the modem.

    I have a plug and play modem, how do I setup it for COM2 in Windows 95?

  • Disable serial port 2 in the BIOS and remove the COM2 port, if present, in Windows 95's Device Manager.

    I get no video; how do I troubleshoot it?

  • Try reseating your video cards, memory, and CPU; or try swapping out the components.

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    Operating System Specific Questions
    Do you have a troubleshooting guide for Windows 95?

  • Yes, we do; please see PREMIO PC Windows 95 Troubleshooting Guide.

    In Device Manager, how do I rid of the PCI Bridge and PCI USB entries under Other Device?

  • Please see our PREMIO PC Windows 95 Troubleshooting Guide.

    I'm running DOS/Windows 3.11/WfW; how do I use plug and play cards?

  • You need to run the ICU (ISA Configuration Utility) that came with the PnP cards.

    I'm running Windows NT 3.51 and I've applied service pack 4, now I can't see my IDE CD-ROM drive.

  • If your CD-ROM is on the secondary IDE channel, make sure it's set to master, not slave.

    I'm using Novell Netware 3.x/4.x; how do I get Novell to mount IDE CD-ROM drives?

  • You need to get the HAM drivers.

    I have more than 16MB of memory, but Netware only shows 16MB.

  • Consult your Netware manual; you may need to register your memory.

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    Award BIOS History
    Version W482C

  • Fixed system crash when installing/running NT with two (2) some 32MB 60ns EDO SIMM.

    Version W481

  • Initial BIOS release.

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